Privacy policy
Who we are
Mistly is run by Fleuve Tech. You can reach us at [email protected].
What we collect, and why
- Account details: your name, email address and password (stored only as a one-way hash). We use these to sign you in.
- Birthdate: used to confirm you are 18 or older and to show your age. Your birthdate itself is never shown to anyone.
- Profile: your bio, prompt answers and photos, which you choose to share.
- Rough zone: when you share your zone, your phone turns your location into an area of roughly 150 metres and sends only that. Your GPS coordinates never leave your device, and we never calculate distances between people.
- Activity: who you said yes to, your matches, your messages, and the people you block or report.
- Technical data: IP addresses and request logs kept briefly by our servers and network provider to keep the service secure.
Photos
Before a photo is uploaded, the app redraws it, which removes its metadata, including where it was taken. Our server makes fogged copies at three strengths: fogged, mist and haze. People you haven't matched with only ever receive the fully fogged copy. After a mutual match, the other person receives the mist copy, then the haze copy after 5 messages each, and the clear photo after 15 each, or sooner if you both agree to lift the fog. Our servers only ever send someone the stage they've reached. The clear photo is also shown to you, and to our moderators when they review a report.
Messages
Messages are encrypted in our database. Each message is permanently deleted 24 hours after it's read.
Who can see your information
- Other members see your name, age, bio, prompts, fogged photos and a coarse zone label such as “Walkable”. Matches see your photos at the stage your conversation has reached, from mist to clear.
- Our moderators see what is needed to review reports, including the details a reporter writes.
- Service providers store and deliver the service for us: Amazon Web Services (servers and database, Singapore), Cloudflare (network protection and photo storage), and Apple and Google Firebase Cloud Messaging (push notifications). They process data only on our instructions.
We do not sell your data, share it with advertisers, or use third-party analytics or tracking tools.
How long we keep it
- Messages: deleted 24 hours after they're read.
- Your account: until you delete it. Deleting your account (You → Delete my account) immediately removes your profile, photos, likes, matches and messages.
- Backups: encrypted database and server backups roll off after 7 days.
- Safety reports: kept after an account is deleted so we can prevent repeat abuse, with the deleted person's account removed from the record.
Your choices and rights
- Pause your profile at any time to disappear from Nearby.
- Delete your account in the app, with no need to contact us.
- Ask us for a copy of your data, or to correct it, by emailing [email protected]. We reply within 30 days.
Adults only
Mistly is only for people aged 18 and over. We remove accounts that appear to belong to anyone younger.
Changes
If we change this policy in a meaningful way, we'll tell you in the app before the change takes effect.